1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Make a Donation: Name, email address, mailing address, phone number, payment information (credit/debit card details, PayPal account)
• Sign Up for Our Newsletter: Name, email address
• Volunteer or Apply for Programs: Name, contact information, demographic data, emergency contact details, background information
• Contact Us: Name, email address, phone number, message content
• Participate in Events: Registration information, attendance records, photos/videos (with consent)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, Google Analytics data

1.3 Information from Third Parties

We may receive information from:

• Payment Processors: PayPal, Stripe, or other donation platforms (transaction confirmation, payment status)
• Social Media Platforms: If you interact with us on Facebook, Instagram, or LinkedIn
• Partner Organizations: Referral information from community partners (with your consent)

2. HOW WE USE YOUR INFORMATION

2.1 Core Nonprofit Operations

• Processing Donations: To process your contributions, issue tax receipts (IRS Form 990), and acknowledge your generosity
• Program Delivery: To provide Family Resource Hub services, Youth Mentorship, Emergency Fund assistance
• Volunteer Coordination: To manage volunteer applications, schedule activities, and communicate opportunities
• Event Management: To register participants for fundraising events, workshops, and community gatherings

2.2 Communication

• Newsletters & Updates: To send periodic emails about our programs, impact stories, and upcoming events (you can unsubscribe anytime)
• Donor Relations: To thank donors, provide impact reports, and share how contributions are used
• Program Updates: To communicate with program participants and families about services, schedules, and resources
• Fundraising Appeals: To send donation requests and campaign updates (in compliance with CAN-SPAM Act)

2.3 Legal Compliance & Safety

• To comply with IRS 501(c)(3) reporting requirements and Florida nonprofit regulations
• To conduct background checks for volunteers working with youth (as required by law)
• To respond to legal requests, court orders, or government inquiries
• To protect against fraud, abuse, or unauthorized access

3. HOW WE SHARE YOUR INFORMATION

We may share your information only in the following limited circumstances:

3.1 Service Providers

• Payment Processors: PayPal, Stripe (to process donations securely)
• Email Service Providers: Mailchimp, Constant Contact (to send newsletters and updates)
• Website Hosting: Web hosting providers (to maintain our website infrastructure)
• Analytics Services: Google Analytics (to understand website usage patterns)

3.2 Legal Requirements

We may disclose information if required by law, such as:

• In response to subpoenas, court orders, or legal processes
• To comply with IRS audits or Florida nonprofit regulatory inquiries
• To protect the rights, safety, or property of Global Not Local Cares, our beneficiaries, or the public

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

4.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., maintaining login sessions)
• Analytics Cookies: Google Analytics tracks website traffic and user behavior (anonymized data)
• Preference Cookies: Remember your language settings and display preferences
• Marketing Cookies: Used for targeted advertising via Google Ads (if applicable)

4.3 Managing Cookies

You can control cookies through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data

5. DATA SECURITY

We implement industry-standard security measures to protect your information:

5.1 Technical Safeguards

• SSL/TLS Encryption: Our website uses HTTPS to encrypt data transmitted between your browser and our servers
• Secure Payment Processing: All donation transactions are processed through PCI-DSS compliant payment gateways (PayPal, Stripe)
• Firewalls & Access Controls: Our servers are protected by firewalls and restricted access protocols
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments

5.2 Organizational Safeguards

• Limited Access: Only authorized staff and board members can access personal data
• Confidentiality Agreements: All staff and volunteers sign confidentiality agreements
• Data Minimization: We collect only the information necessary for our operations

6. YOUR PRIVACY RIGHTS

6.1 Access & Correction

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request corrections to inaccurate or incomplete information

6.2 Deletion & Restriction

• Right to Deletion: Request deletion of your personal information (subject to legal retention requirements for tax records, donation receipts)
• Right to Restrict Processing: Request that we limit how we use your information

6.3 Opt-Out Rights

• Email Communications: Unsubscribe from newsletters by clicking the “Unsubscribe” link in any email
• Phone Calls: Request removal from our calling list
• Direct Mail: Request removal from our mailing list

How to Exercise Your Rights:

7. CHILDREN’S PRIVACY (COPPA COMPLIANCE)

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent.

7.1 Youth Mentorship Program

• Parental Consent Required: We obtain verifiable parental consent before collecting information from minors under 18
• Limited Data Collection: We collect only essential information necessary for program participation
• No Online Tracking of Minors: We do not use cookies or tracking technologies to collect information from children

8. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request details about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the “sale” of personal information (Note: We do NOT sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

9. EUROPEAN UNION RESIDENTS (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation:

9.1 Legal Basis for Processing

• Consent: You have given explicit consent (e.g., newsletter sign-ups)
• Legitimate Interests: Processing is necessary for our nonprofit operations
• Legal Obligations: Processing is required by law (e.g., IRS reporting)

10. DATA RETENTION

We retain your personal information only as long as necessary:

• Donation Records: 7 years (IRS requirement for tax-exempt organizations)
• Volunteer Records: 3 years after end of service
• Newsletter Subscribers: Until you unsubscribe + 1 year
• Website Analytics: 26 months (Google Analytics default)
• Program Participant Records: 5 years after program completion

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

• Website Updates: We will post the updated policy on this page with a new “Last Updated” date
• Material Changes: For significant changes, we will notify you via email or prominent website notice
• Your Continued Use: Continued use of our website after changes constitutes acceptance of the updated policy